Swift Straw Blog

As a follow up to my previous blog titled “Tactical Empathy”, there are several paradoxical principles when it comes to mastering the art of negotiation: 

Chris Voss is a world renowned FBI hostage negotiator. In his book “Never Split the Difference”, he teaches the principles that helped him work through some of the most intense, dangerous and life threatening situations imaginable. One of the first principles is rooted in an understanding that...